WhatsApp Marketing Terms

Terms governing deal alerts sent via WhatsApp, including how to opt in and opt out

Operated by: Park Drive Investments Limited (Company No. 15949512)

Registered address: 8 Clock House Parade, North Circular Road, London N13 6BG

Contact: legal@deals365.co.uk

Effective date: August 2026

1. What this service is

The Deals365 WhatsApp Deal Alerts service ("the Service") sends verified UK deal alerts directly to your mobile device via WhatsApp. Messages include the product name, current price, saving amount, and a link to the full deal on Deals365.

The Service is operated by Park Drive Investments Limited using the WhatsApp Business API. By opting in to the Service, you are consenting to receive direct marketing messages by electronic means, as defined under the Privacy and Electronic Communications Regulations 2003 (PECR).

3. What you will receive

Once opted in, you may receive:

  • Deal alerts — verified price drops, all-time lows and flash deals selected by the Deals365 team
  • Voucher code alerts — exclusive or time-limited voucher codes from approved retailers
  • Occasional service messages — updates about the WhatsApp channel itself (not marketing)

3.1 Frequency

We aim to send a maximum of 3 deal alerts per day. During high-deal periods (such as Black Friday or major sale events) this may be higher. We will not send messages between 9pm and 8am.

3.2 Content

All deals sent via WhatsApp are verified against price history before being sent. We do not send deals that are not genuinely cheaper than recent prices. Messages include the product name, current price, normal price, saving and a Deals365 link.

4. Your mobile number

Your mobile number is collected solely for the purpose of delivering the WhatsApp Deal Alerts service. It is stored securely by Deals365 and shared with Meta Platforms Ireland Limited (the operator of WhatsApp) solely for the purpose of message delivery.

We do not share your mobile number with any other third party, including retailers whose deals are featured in messages. See the Deals365 Privacy Policy for full details of how your data is handled.

5. How to opt out

You can stop receiving WhatsApp messages from Deals365 at any time using any of the following methods:

  • Reply STOP: Send the word STOP to the Deals365 WhatsApp number at any time. You will be unsubscribed immediately.
  • Account settings: Log into your Deals365 account, go to Notification Preferences and disable WhatsApp alerts.
  • Contact us: Email legal@deals365.co.uk with your mobile number and request to be removed from the WhatsApp service.

Opting out of WhatsApp alerts does not close your Deals365 account or affect any other notification preferences. Your account and points balance remain intact.

After sending STOP, you may receive one final confirmation message. No further deal alerts will be sent after that.

6. Cost

Deals365 does not charge for the WhatsApp alerts service. Standard mobile data rates may apply depending on your network provider and plan. WhatsApp messages are delivered over a data connection, not SMS.

7. Deals365 is not WhatsApp

The Deals365 WhatsApp Deal Alerts service is operated by Deals365 and is not affiliated with, endorsed by, or operated by WhatsApp Inc. or Meta Platforms, Inc. WhatsApp is a registered trademark of WhatsApp LLC. For WhatsApp's own terms and privacy policy, visit whatsapp.com.

8. Changes to this service

We may change the frequency, content or nature of the WhatsApp service from time to time. If we make a significant change (such as increasing message frequency substantially), we will notify you via WhatsApp before the change takes effect. You can opt out at any time if you do not wish to continue.

9. Regulatory compliance

This service is operated in compliance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR). Your consent is recorded at the point of opt-in and can be withdrawn at any time as described in Section 5 above.

10. Contact

For questions about this service, contact us at legal@deals365.co.uk. To report a message you believe was sent in error, reply STOP to stop further messages and then contact us at the email address above.

Data controller: Park Drive Investments Limited, 8 Clock House Parade, North Circular Road, London N13 6BG